Welcome to HOME APPLIANCE. We respect your privacy and are committed to protecting the personal information you provide when visiting our website or using our kitchen and home appliance repair services. This Privacy Policy explains what information we collect, how we use it, and the circumstances under which it may be shared.
1. Information We Collect
When you contact us or request our services, we may collect:
Full name
Mobile or telephone number
Email address
Service address
Appliance type, brand, and model
Details about the repair or service required
Information submitted through contact forms, phone calls, emails, WhatsApp, or service requests
2. How We Use Your Information
We may use your information to:
Schedule and provide appliance repair and maintenance services
Arrange technician visits and doorstep service
Respond to inquiries and customer support requests
Provide appointment confirmations and service updates
Maintain service, payment, and warranty records where applicable
Improve our services and customer experience
Prevent fraud, misuse, or unauthorized activity
Comply with applicable laws and legal obligations
3. Services We Provide
HOME APPLIANCE provides repair and maintenance services for various kitchen and home appliances, including gas stove repair, hob service, cooktop repair, cooking range repair, kitchen chimney service, washing machine repair, refrigerator repair, microwave repair, AC service, geyser repair, and LED TV repair, as applicable to the services offered through our website.
4. Information Sharing and Disclosure
We respect your personal information and do not sell, rent, or trade customer information for third-party marketing purposes.
Information may be shared when reasonably necessary:
With our authorized technicians or service personnel to complete your requested service
With service partners where required to fulfill your service request
When required by applicable law, court order, or government authority
To protect our legal rights, customers, property, or business operations
To prevent fraud, security threats, or unauthorized activity
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, analyze traffic, and enhance the user experience. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services. These third parties may have their own privacy policies and practices. HOME APPLIANCE is not responsible for the privacy, security, or content of external websites that you access through third-party links.
8. Data Retention
We retain customer information only for as long as reasonably necessary for purposes such as:
Providing requested repair or maintenance services
Maintaining service and warranty records
Customer support and dispute resolution
Meeting applicable legal or regulatory requirements
Protecting and enforcing our legal rights
9. Your Privacy Choices
Subject to applicable law, you may contact us to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Ask questions about how your information is being used
Withdraw consent for certain communications
We may need to verify a request before taking action to protect customer information.
10. Children’s Privacy
Our services are intended for adults and customers capable of entering into service arrangements. We do not knowingly collect personal information from children under 18. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements. Any revised policy will be published on this page with an updated effective date.
12. Contact Information
Organization Name: HOME APPLIANCE
Toll-Free: 1800 202 6280
Email: info@customer24x7support.co.in
Email: noidaservice06@gmail.com
Address:
737, Maharishi Valmiki Marg, Mangol Puri,
Distt. North West Delhi, New Delhi,
Delhi – 110083, India
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact HOME APPLIANCE using the details provided above.
